The Subtle Art of Saying “No”! PracticalCSM2022-10-09T22:39:25+01:00Categories: Bite-sized Learning, CPD, Customer Success Strategy, Videos|Tags: conversation, Customer, Decision, discussion, engagement, Management, negotiation, no, saying, stakeholder| Read More
Management vs Leadership PracticalCSM2022-10-09T22:23:06+01:00Categories: Bite-sized Learning, CPD, Team Leadership and Management, Videos|Tags: Decision, leader, leadership, leading, Management, manager, managing, role, Strategy, tactics| Read More
Time Management – Important Vs Urgent PracticalCSM2022-10-09T20:31:03+01:00Categories: Bite-sized Learning, Career Development, CPD, Videos|Tags: basic, Decision, efficiency, important, making, Management, productivity, Skill, time, urgent| Read More
My customer is making a poor decision! PracticalCSM2022-10-09T20:01:43+01:00Categories: Bite-sized Learning, Career Development, CPD, Videos|Tags: advice, advise, Customer, Decision, guide, help, making, Management, practice, stakeholder| Read More
What is a roadmap? PracticalCSM2022-10-09T19:48:15+01:00Categories: Bite-sized Learning, CPD, Videos|Tags: Decision, guide, meeting, realization, report, roadmap, senior, stakeholder, success, Value| Read More
How (and Why) to Think Like a CEO – Part Two (Audio) PracticalCSM2022-11-01T16:32:06+01:00Categories: CPD, Podcasts|Tags: C', CEO, Decision, level, maker, monte, senior, stakeholder, wyatt| Read More
How and Why to Think Like a CEO – Part One (Audio) PracticalCSM2022-11-01T16:31:23+01:00Categories: CPD, Podcasts|Tags: C', CEO, Decision, level, maker, monte, senior, stakeholder, wyatt| Read More