Farm Don’t Hunt, and Subsequent Lessons in Customer Success (Audio)
Published On : Wednesday October 16, 2019
A conversation with Guy Nirpaz. Guy is the founder and CEO of Totango, a leading enterprise customer success platform that enables companies to align around their customers, driving increased loyalty and lifetime value. Guy is also the co-author of Farm Don’t Hunt – a definitive guide to customer success that comes highly recommended for all CS professionals to read.