
Welcome to the Practical CSM Academy
customer success made simple

Featured Student of the Month
February 2021
Guy Rahamim
Customer Success Manager
Imvision
“After much careful research I selected the Practical CSM Certified CSM Professional certification program as being the best option for my training. The way the program is structured makes it simple and enjoyable to learn and I love the mix of both theoretical studies and practical real-life scenarios. As a CSM, I feel that the lessons, skills and practices taught within the program are highly transferable to my daily work. Rick is an amazing instructor that makes the learning process fun and approachable and I highly recommend this program for every Customer Success Manager out there!”
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