Welcome to the Practical CSM Academy
customer success made simple
Featured Student of the Month
Customer Success Consultant
“Thanks to PracticalCSM.com for a wonderful and insightful program! The CCSMP program is structured to provide different tools that definitely add value to our day to day CSM work and I will be making my life simple by utilizing these tools as I move ahead.
In addition, Rick Adams provides a commendable lecture delivery – crisp and clear! I am humbled to have completed Level Three and I am excited to march forward for the final level.”
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