Should Customer Experience Own Customer Success? (Audio)
Published On : Friday October 18, 2019
A conversation with Jeff Sheehan. Jeff is an ex military helicopter pilot turned technology professional, who describes himself as a “Customer obsessed leader with extensive experience managing client-facing service delivery, service operations and service sales & marketing roles”. Jeff has recently moved from the United States to live in Ireland and his passion now lies in helping startups to develop strategies for the delivery of service excellence to their customers.