We’ll be the first to admit that measuring customer education can be tricky—but it’s something you have to get right in 2024. We’ll look at a surprisingly simple way to measure the impact of training, talking points you can use to keep your leadership team on board, and how you can position your program for long-term success.

• The simple way to measure the impact of customer education.
• How to talk to your leadership team about the impact of training—and what to do if they push back.
• Fresh features, roles, and capabilities you should look to add to your program as you grow.