AI is changing the economics of customer service by breaking the linear growth model. Support teams no longer have to grow headcount and drive up costs to meet demand. With AI tools, they can offer high-quality support at scale in an efficient, cost-effective way and fuel powerful customer experiences that provide compounding long-term ROI.

Intercom’s APAC team will be hosting a live discussion on November 20 covering the most important takeaways from soon-to-be-released guide, The New Economics of Customer Service.

In addition to the report findings, we’re going to discuss:

• How to quantify the ROI of AI-first customer service
• Why AI unleashed new opportunities for us to grow revenue
• Tips for getting executive buy-in for AI

We’ll also host a live Q&A, so register to attend live or receive a link to the recording.