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About Ula Chlus

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So far Ula Chlus has created 3 blog entries.

Panel Discussion: Net Revenue Retention (NRR)

What are the important implications for the Customer Success profession in 2021: particularly through the lens of Net Revenue Retention? Key topics include: What is NRR? Driving Greater NRR The impact on the Customer Success function NRR and Corporate Strategy What does Customer Success need to change or adapt to increase NRR? Panel [...]