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HOW TO ASSESS CANDIDATES FOR A CUSTOMER SUCCESS MANAGEMENT ROLE?

Selecting the right person for a Customer Success Management role is challenging, especially if you don’t know exactly what you expect them to do- their purpose, actions, and the cost of having one. It is then essential to identify first whether you really need a CSM in your department and your expected outcome.  If [...]

2022-10-31T18:20:28+01:00Categories: Articles, CPD|Tags: , , , , , , , , , |