CCSMP Level 1
Certified CSM Professional
Verified
Credential ID 03A694F22C649875320
Karen Colby
holds the CCSMP Level 1 certification, issued by Practical CSM.
- Credential holder
- Karen Colby
- Issued by
- Practical CSM
- Issued on
- September 20, 2022
Verification performed live against Practical CSM records. This page is the authoritative source; a downloaded PDF is a convenience copy.
What CCSMP Level 1 means
Confirms foundational knowledge of Customer Success and core business awareness.
Modules & assessments completed
- Module 1: Customer Success Fundamentals — core themes, roles and guiding principles of Customer Success
- Module 2: Business Fundamentals — essential business concepts, value creation and organizational structures
Passed the knowledge tests for both modules.
Demonstrated skills
Customer Success Fundamentals
Business Acumen
About the CCSMP certification
The Certified CSM Professional programme certifies Customer Success practitioners across five progressive levels, from foundational knowledge to strategic value realisation and ongoing CPD. Credentials issued by Practical CSM are individually verifiable on this site.