CCSMP Level 3
Certified CSM Professional
Verified
Credential ID 1FD83E3856796699895
Sharon Yap
holds the CCSMP Level 3 certification, issued by Practical CSM.
- Credential holder
- Sharon Yap
- Issued by
- Practical CSM
- Issued on
- September 17, 2026
Verification performed live against Practical CSM records. This page is the authoritative source; a downloaded PDF is a convenience copy.
What CCSMP Level 3 means
Confirms applied competence across the full Customer Success lifecycle, from adoption planning through value realization and evaluation.
Modules & assessments completed
- Module 6: Framework Phase 4 – Adoption Planning — user readiness and adoption requirements
- Module 7: Framework Phase 5 – Adoption Implementation — project management and adoption execution
- Module 8: Framework Phase 6 – Value Realization — helping customers maximize and measure value
- Module 9: Framework Phase 7 – Engagement Evaluation — reviewing and improving Customer Success activities
- Module 10: Putting It All Together — integrating the framework for long-term success
Passed the knowledge tests for all these modules.
Demonstrated skills
Adoption Planning
Adoption Implementation
Value Realization
Engagement Evaluation
About the CCSMP certification
The Certified CSM Professional programme certifies Customer Success practitioners across five progressive levels, from foundational knowledge to strategic value realisation and ongoing CPD. Credentials issued by Practical CSM are individually verifiable on this site.