CCSMP Level 2
Certified CSM Professional
Verified
Credential ID 2972356C44398542791
Anna Marrujo
holds the CCSMP Level 2 certification, issued by Practical CSM.
- Credential holder
- Anna Marrujo
- Issued by
- Practical CSM
- Issued on
- August 3, 2026
Verification performed live against Practical CSM records. This page is the authoritative source; a downloaded PDF is a convenience copy.
What CCSMP Level 2 means
Confirms competence in early-stage Customer Success: preparation, commitment and onboarding.
Modules & assessments completed
- Module 3: Practical CSM Framework Phase 1 – Preparation — preparation and planning for onboarding and value realization
- Module 4: Practical CSM Framework Phase 2 – Commitment — stakeholder alignment and Customer Success Plan creation
- Module 5: Practical CSM Framework Phase 3 – Onboarding — onboarding processes and accelerating time to value
Passed the knowledge tests for these modules.
Demonstrated skills
Success Planning
Stakeholder Alignment
Customer Onboarding
About the CCSMP certification
The Certified CSM Professional programme certifies Customer Success practitioners across five progressive levels, from foundational knowledge to strategic value realisation and ongoing CPD. Credentials issued by Practical CSM are individually verifiable on this site.