CPD Paths

Welcome to our CPD (Continuing Professional Development) Paths library, specifically designed to help you advance your skills in Customer Success Management. We have curated an extensive collection of training paths, each one tailored to provide you with the knowledge and skills necessary to excel in your role as a Customer Success Manager.

To find the perfect training path for you, simply use the search bar below to look for specific courses, or utilize the dropdown menu to select a category that aligns with your learning objectives.

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Women Leaders in CS
Go to the CPD Path
Description:
Women Leaders in Customer Success is a LIVE monthly podcast interview series aimed at exploring the minds and understanding the thought processes of some of […]
Category:
CS Conversations
Type(s) : Video (12)
Duration : 6h 32m
Status:Not Enrolled
CS Leadership Conversations
Go to the CPD Path
Description:
In this series, our CEO and Customer Success expert author Rick Adams records an informal, thought-provoking conversation with a different leader from within the CS […]
Category:
CS Conversations
Type(s) : Video (7), Download (1)
Duration : 6h 41m
Status:Not Enrolled
Becoming the Best Possible CSM
Go to the CPD Path
Description:
The basics are the foundations, and now that you have built your own foundation, it is time to grow to the next stage and become […]
Category:
Skills Training
Type(s) : Video (12)
Duration : 3h 16m
Status:Not Enrolled
Basic Skills for CSMs
Go to the CPD Path
Description:
Our Basic Skills for CSMs program covers each of the fundamental skill areas that a successful Customer Success Manager will draw upon to do their […]
Category:
Skills Training
Type(s) : Video (24)
Duration : 6h 44m
Status:Not Enrolled
Practical CSM Customer Success Teams clip art
CS Debates
Go to the CPD Path
Description:
CS Debates is a dynamic and engaging platform that brings together Customer Success Thought Leaders for insightful discussions. Dive into thought-provoking debates covering various topics […]
Category:
CS Conversations
Type(s) : Video (3), Download (1)
Duration : 3h 6m
Status:Not Enrolled
CX Field Manual
Go to the CPD Path
Description:
Are you trying to create or refine a Customer Experience Management program that adds tangible value to the business and its customers? If so, look […]
Category:
Customer Experience
Type(s) : Video (8)
Duration : 6h 34m
Status:Not Enrolled
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