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CSN Breakfast: Supercharging customer success with customer education

July 21 @ 9:00 am - 10:00 am UTC+0

| Free
Join our panel discussion with three CS experts to understand how to boost customer success with efficient client education

Our 3 panelists will discuss how to boost customer success with efficient client education

Sally Donaldson – Customer Success Lead at StreamNative

Mathilde Fouquet – Lead Client Success Manager at Bazaarvoice

Ky Ismet – VP of Customer Success at Ometria

 

Join us on the 21st of July to learn:

  • why customer education is a key part of customer success, and not a separate department
  • when it is time to invest in a dedicated education team and how to get buy-in
  • what are the common pitfalls of customer education programs and how to avoid them

At the end of the discussion, you will also have the opportunity to ask questions to our experts during a live Q&A in Slido.

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