🗓 Date: May 10-11, 2023
📍 Location: Amsterdam
What is the Customer Success Festival? 🤔
We’re putting the brightest minds in the world of customer success into one room to share their success stories, best practices, and greatest challenges.
Harness the power of in-person events, form genuine connections, and gain valuable insights to elevate both your professional development and your organization’s growth.
Speakers highlights. 🧠
Carmen manages software implementation projects for U4B customers and brings market insights, tailored onboarding techniques, and a deep understanding of Uber products to drive project success.
With several years of experience in the field, Isabel is a results-driven professional who is passionate about helping her customers achieve success through the use of Miro’s software and solutions.
Agenda highlights. 🔥
- Setting CS priorities
- Turning CS into a revenue generating function
- Dealing with setbacks: how to overcome customer loss
- Risk mitigation programs, how to save customers from churning
- Mastering challenging renewal conversations
- Customer engagement strategies