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September 21, 2022 @ 7:00 pm - 8:00 pm UTC+0

| Free

Join us September 21, 2022

11:00 AM PT / 2:00 PM ET

Do you know what the most critical organizational capabilities are for managed services organizations?

TSIA has worked closely with over 200 Managed Service Providers (MSPs) from all regions of the world to understand which capabilities are required to drive successful growth and profitability, and we’d like to share the data with you.

During this 45-minute webinar, George Humphrey, will share findings of the key practices MSPs are employing and how they’re performing with regard to some of the most critical metrics to measure.

Peer groups included are:

  • Hardware companies (more than 50% of company revenue coming from Product)
  • Software companies (more than 50% of company revenue coming from Software)
  • Services Companies (more than 50% of company revenue coming from Services)

Metrics included:

  • New Recurring Revenue Growth
  • Recurring Revenue Retention
  • Profitability (Gross Margin and Operating Income)

Please join us and come prepared to ask questions!


Presented By:

George Humphrey

VP & Managing Director, Service and Delivery Research and Advisory, TSIA

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