The future is upon us. The fusion of humans and AI will revolutionize how customers and businesses interact. The traditional customer lifecycle no longer holds true — it has collapsed into a set of boundless experiences. In this world of perpetual customer relationships moving at the speed of digital — empathy, trust and emotion are essential. Only leaders who can integrate CX, digital and marketing to harness the power of human + AI will create differentiated value in the eyes of customers. Join us at CX Summit EMEA 2024 to explore how to thrive in this new era.