CFOs and CCOs should be BFFs in the C-suite, but sometimes they talk past each other, which means they don’t always see eye to eye. While the CFO focuses on financial health—revenue, profit margins, and ROI—the CCO champions customer health, retention, and satisfaction. So how can these two essential perspectives align to drive overall success?

Join us for a webinar featuring ChurnZero’s CEO and Maxio’s CEO as they explore how finance and customer success can collaborate for a stronger business.

You’ll learn how to:

• • Navigate the different numeric perspectives that drive CFO and CCO priorities
  • Bridge the gap between finance metrics (CAC, LTV) and customer success metrics (NPS, Churn Rate)
  • Discover shared metrics that benefit both departments, like net revenue retention (NRR)
  • Implement cross-departmental strategies that foster collaboration between finance and CS