About
Join us for a virtual coffee break and meeting of Customer Success leaders as we discuss digital customer education programs. The goal of this virtual RYG is to bring together the leaders (directors and above) of B2B SaaS to build a community. We hope you’ll fire up your computer and join us as we swap notes and talk shop with fellow CS leaders.
In this interactive session, we will explore the importance of customer education and how it can positively impact your business. We will also dive into the challenges that businesses face when starting and scaling their digital customer education programs and discuss practical strategies to overcome these challenges.
A recording of this event will be shared to all registrants within 24 hours of the event.
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Agenda
- Starting your customer education program
- Building cross-department alignment on training
- Measuring success and scaling your program