Customer Success is an ongoing journey, and that includes customer education.

Northpass is the leading customer education platform that helps companies create engaging and effective digital customer education programs.

Gainsight’s acquisition of Northpass allows businesses to leverage the only end-to-end Digital Customer Success (DCS) platform in the market.

Hear from Gainsight CEO Nick Mehta and Northpass CEO Steve Cornwell as they discuss:

• Increasing retention rates via on-demand learning experiences
• Integrate embedded learning to boost engagement
• How to scale customer learning and NPS at scale