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Powering Customer Support at Scale

June 11 @ 3:30 pm - 4:30 pm UTC+0

| Free

Supporting your customers – no matter what department you work in – is key to driving value and ROI from your product(s). But customers often have nuanced, specific questions they need answers to in order to be successful – and with fewer resources available, you may be struggling with how to still deliver an optimal experience. The answer? Customer-driven communities.

Join us to hear how:

  • Communities can massively scale the work of customer-facing teams to answer support queries
  • How to optimize customer answers that unlock new product value
  • Where to focus your efforts to spur peer-to-peer support conversations

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