Supporting your customers – no matter what department you work in – is key to driving value and ROI from your product(s). But customers often have nuanced, specific questions they need answers to in order to be successful – and with fewer resources available, you may be struggling with how to still deliver an optimal experience. The answer? Customer-driven communities.
Join us to hear how:
- Communities can massively scale the work of customer-facing teams to answer support queries
- How to optimize customer answers that unlock new product value
- Where to focus your efforts to spur peer-to-peer support conversations
