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Proactive Customer Success with Customer Maturity Model

February 29 @ 4:00 pm - 5:00 pm UTC+0

We’re thrilled to announce an exclusive webinar featuring Head of Customer Success at Simplifier, Andy Butz. With a remarkable track record at industry giants like Microsoft, Salesforce and LinkedIn, Andy has been at the forefront of redefining customer success strategies for some of the most successful SaaS companies worldwide.

What we will cover during the webinar:

– The Role of Maturity Models in Customer Success – Understand the importance and implementation of customer maturity models in SaaS companies.
– Simplifier’s Success Story – Gain insights from Simplifier’s approach to customer success, guided by Andy’s experiences.
– Building Trust through structured Change Management – Learn how to create frameworks that encourage customers to assess and improve their journey.
– Effective Change Management in SaaS – Explore strategies for managing change and aligning IT with business objectives for better software adoption.

This is a not-to-be-missed opportunity for all Customer Success Managers for SaaS companies aiming to excel in the upcoming year. Stay ahead of the curve by learning from one of the best in the business.

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