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The Ultimate Playbook to Engage and Retain Customers with Community

December 7, 2023 @ 5:00 pm - 6:00 pm UTC+0

| Free

Whether you know it or not, you’re a part of several communities, whether that be your child’s sports team, a group of fellow local employees, or a gym. Hear from Gainsight’s Chief Strategy Officer, Robin Van Lieshout, and Community Principal Program Manager, Kenneth Refsgaard, as they discuss how to leverage communities as a growth strategy.

You’ll learn:

  • How Customer Engagement is a leading indicator for Net Revenue Retention
  • Macroeconomic trends driving the rise of communities
  • The 10 laws of community building

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