Whether you know it or not, you’re a part of several communities, whether that be your child’s sports team, a group of fellow local employees, or a gym. Hear from Gainsight’s Chief Strategy Officer, Robin Van Lieshout, and Community Principal Program Manager, Kenneth Refsgaard, as they discuss how to leverage communities as a growth strategy.

You’ll learn:

• How Customer Engagement is a leading indicator for Net Revenue Retention
• Macroeconomic trends driving the rise of communities
• The 10 laws of community building