A CSM for all customers! A lofty goal for sure...but in reality, we know this can't be. But how do we make sure customers still get the care they need? Join Angie DeLaRosa, Senior Manager of Customer Success at NAVEX, to hear what it takes to make that transition by learning how to: Transition existing [...]

The world’s first awards ceremony dedicated to the customer success profession. Launching in London on June 15th 2022 Coming to the United States in late 2022 Nominations for the 2022 EMEA awards are now closed and the shortlist has been announced. Join your peers at the award ceremony! Customer Success Excellence EMEA Awards Ceremony 2022 [...]