Thursday, July 28, 2022 11::00am - 12:0pm ET Host: Laura Hayes Brown Topic: Prioritizing and Growing CS Ops Mindset REGISTER NOW ---------- Are you in CS Operations and are building and scaling customer success at B2B SaaS companies? Whether you are experienced or new to the role, we can all learn from each other. Our [...]
Your customer success team is directly responsible for creating happy customers - and that’s not an easy task. To make your team as successful as possible, you have to ensure you’re hiring people with a very particular set of skills and personality traits - some of which are still being defined. As a relatively new [...]
ABOUT COFFEE BAR CONVERSATIONS Coffee Bar Conversations is a series of informal interviews conducted with both acknowledged experts and up and coming new thought leaders in the Customer Success space. Each conversation has its own topic – typically a topic that is either particularly relevant at that time, or one in which the guest being [...]
Today with so much uncertainty in the economy, it’s more important than ever to double down on your current customer base and invest in customer success. Come see how our Q2 launches help CSMs save time and create more efficient workflows, then get an in-depth look at some new Q3 features to drive growth: Optimizing [...]