In today’s economy, customer retention is more important than ever. So Harvard Business Review Analytic Services recently asked business leaders how they’re meeting the moment—and 88% said ongoing customer engagement is critical to their bottom line. But what does that mean for marketing teams? Join us as we dive into the just-released Harvard Business Review [...]

The Customer Conference Dublin 2022 image The Customer Conference - the leading CS conference, is coming with its Dublin edition in October! This Autumn, we are bringing leaders and individual contributors from all corners of customers success to uncover our Pathways to Growth! Join us to discuss everything about CS and growth - be it [...]

Join us on October 4, 2022 11:00 AM PT / 2:00 PM ET Join Adrian Speyer, Head of Community at Higher Logic for a discussion on how community drives outcome across the customer journey. Adrian will share an action plan on each customer touchpoint and the outcome you can impact, with examples of real-life communities. [...]