🗓 Date: October 19, 2022 📍 Location: Boston What is the Customer Success Festival? 🤔 The Customer Success Festival is making its way to Boston. 🇺🇸 We’re putting the brightest minds in the world of customer success into one room to share their success stories, best practices, and greatest challenges. Harness the power of in-person events, form genuine connections, [...]
Being customer obsessed should always be the first, second, and third priority for any B2B SaaS startup when packing for serious growth. As the word recession is starting to trend these days, we give you the top 5 customer success strategies to help accelerate long-term growth and resilience. Why you should attend The greatest SaaS [...]
Whether your Customer Success organization has 100, 1,000, or 10,000 employees, it never feels like enough. With thousands of commercial customers around the world using hundreds of different solutions, Microsoft needed help scaling to connect the right customer with the right resources at the right time. Rather than add headcount, the company turned to a [...]