Leading Customer Success is never easy and requires Customer Success Leaders to continually develop their skills. Luckily Practical CSM is offering a Customer Success Leadership webinar series designed to sharpen executives’ Customer Success awareness, performance mindsets, negotiation techniques, creativity and problem-solving ability. This series of eight webinars covers an extensive range of leadership topics, such [...]

Join us August 2, 2023 11:00 AM PT / 2:00 PM ET CROs, CCOs and other top executives know how important it is to keep and grow your existing customers, especially when economic headwinds make finding new customers difficult. But how do you orchestrate the relationship between your sales team and your customer success organization [...]