Leading Customer Success is never easy and requires Customer Success Leaders to continually develop their skills. Luckily Practical CSM is offering a Customer Success Leadership webinar series designed to sharpen executives’ Customer Success awareness, performance mindsets, negotiation techniques, creativity and problem-solving ability. This series of eight webinars covers an extensive range of leadership topics, such [...]
In today's competitive business landscape, Customer Success is the driving force behind long-term growth and prosperity. Join us as we unveil the insider secrets to crafting effective success plans that nurture your customers, align with their objectives, and lead to higher impact and success. Agenda 1. The foundation of an effective Success Plan 2. Best practices [...]
Welcome to Totango Live! 2023—our free flagship event showcasing the latest platform innovations, integrations, and industry leaders shaping the future of customer success. Sept. 21, 2023 @ 9 AM PT | 12 PM ET Innovation, leadership, and conversation shaping the next generation of customer success Join us for the first Totango Live! event as we [...]