“Why are customers leaving our store without buying anything? How do we increase the average order size on takeout orders?” Imagine asking your customers these questions directly and getting real feedback – in seconds. With so many reviews and feedback spread out across channels, this approach isn't feasible. Until now. AI can analyze thousands of [...]

Maintaining a high level of team productivity is crucial, and disengagement can pose a significant obstacle. Employee engagement and customer experience are intertwined, and recognizing early signs of disengagement is key to preventing its negative impact. So, how can you identify these signs before they become a problem? By boosting employee engagement and well-being through [...]

Optimizing your professional services organization is becoming increasingly challenging. The need to keep the lights on (face and solve traditional professional services challenges) continues alongside the growing need to adapt to emerging industry transformation trends, such as organizational convergence and artificial intelligence (AI). This is the fundamental dilemma faced by professional services organizations today. It [...]