Brands are amplifying their digital CX investments to better engage customers and inspire loyalty. According to a recent Gartner report, the value of digital customer experience is projected to soar to $13 billion in 2024, marking a substantial surge from the $8 billion invested in 2020. Elevating your customer relationships through memorable digital CX not [...]
Welcome to the ccw EXECUTIVE Exchange The CCW Executive Exchange is part of the world's largest customer contact event series. This invitation-only event is built for today's senior CX and Customer Contact Leaders as they aim to benchmark, connect, and identify solutions to critical business challenges in the most efficient and effective way possible.
The Gateway to Unparalleled Community Connection Make memories at Pulse Europe—where 1,000+ Customer Success, Go-to-Market, and Post-Sales professionals come together for 2 full days of networking, learning, and fun. With access to the brightest minds in tech at Pulse, you’ll leave inspired and energized.
Elevate your CS strategy and get in a room with industry leaders as they reveal case studies, best practices, and common challenges to help you get up-to-date with the latest innovations and build the skills you need to accelerate your career. We’re bringing together the brightest minds in customer success for two days of unrivaled [...]