From traditional guilds to modern digital platforms, communities have always been the bedrock for professional growth and innovation. These networks have evolved from physical marketplaces to today's business communities, but their core purpose remains unchanged: connecting professionals to share knowledge, establish best practices, and accelerate success. In our upcoming CSM Corner session, we'll explore how [...]

Webinar Overview AI is changing the economics of customer service by breaking the linear growth model. Support teams no longer have to grow headcount and drive up costs to meet demand. With AI tools, they can offer high-quality support at scale in an efficient, cost-effective way and fuel powerful customer experiences that provide compounding long-term [...]