Sales may be hitting quota, but if customers are quietly leaving, your growth is at risk. In this live session, Dan Griffith and Jason Noble (Global VP Customer Solutions at PayComplete) will unpack how AI is reshaping customer success in 2025 — from spotting churn risks early to scaling personalized follow-up. We’ll cover: The biggest [...]

B2B buying behavior is evolving fast – has your content strategy kept pace? Join us for a first look at findings from the Momentum ITSMA Client Buying Index 2025. You'll gain exclusive insights into how B2B decision-makers are navigating the post-pandemic landscape, what drives them to select (or reject) suppliers, and the key moments where [...]