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How to Track, Incentivize, & Comp for Sales to Post-Sales Alignment

Pass the Baton, not the Buck: Driving Sales to Post-Sales Alignment In this 3-part Totango webinar series, we will be exploring the world of Sales to post-Sales alignment, compiling tactical lessons, downloadable templates, and tangible best practices learned across hundreds of Totango customers. Alignment without accountability fades fast. Learn how to operationalize alignment through shared [...]

The AI Revolution in Customer Success

We all know how critical Customer Success is to so many organizations, and AI is quickly changing the landscape as leaders like you deliver value to customers and the company. In our research, we see Gartner's prediction that agentic AI will autonomously resolve 80% of common issues by 2029, and TSIA's revelation that 60% of [...]