A behind-the-scenes look at how Malwarebytes turned customer feedback into their biggest growth lever. Join Alchemer and Malwarebytes as we unpack the exact steps that helped the leading cybersecurity platform scale their VoC program, build internal alignment, and transform transparency into a powerful growth engine —driving revenue growth in a highly competitive, mature market. You’ll [...]

Four big brands. One live, unscripted discussion on how modern CX teams move from dashboards to real impact. Customer experience teams are flooded with signals—from surveys and chats to social posts and support transcripts. But most of that insight never makes it to the people who can act on it. Are we preaching to the choir? [...]