Are your revenue teams fully aligned with your buyer’s journey? 💰 Disconnected systems, rigid processes, and slow response times aren’t just frustrating buyers - they’re leaving revenue on the table. In this complimentary live session with LeanData, we share how RevOps leaders are aligning revenue, marketing, and sales operations teams around the buyer journey. Gain practical insights [...]
Learn how artificial intelligence can enhance customer service and experience. This workshop focuses on using A.I. tools, like chatbots, to provide 24/7 support, resolve simple issues, and deliver personalized interactions through intelligent automation. Gain a professional edge with this expert-led, self-paced online workshop and earn a micro-credential that showcases your skills and sets you apart [...]
At first, it feels efficient to run Partner Success inside Customer Success. Then the partner channel grows and everything gets blurry: who owns onboarding, enablement, renewals, expansions, and escalations? Partners ramp slower. CS gets pulled into channel firefighting. Customers feel the gaps. On Friday, March 13, 2026, at 12:00 PM ET, Ella Eng will discuss [...]