Your community deserves more than a “good enough” solution. At a certain point, free platforms or those with limited capabilities can’t keep up with your goals for engagement, growth, and impact. So how do you know when it’s time to invest in a more robust community platform, and what’s the real ROI? Join us for an engaging […]

AI is changing everything—including Customer Success, but let’s answer the questions on everyone’s mind: Will it make CSMs more valuable, or make them obsolete? Can AI help CS teams scale without adding headcount? And how do you keep the “human” in Customer Success when AI is running the show? The truth? AI won’t replace your […]

Customer Success is no longer just about retention, it’s about driving growth. Are you ready to lead the charge? Join us on for an exclusive webinar hosted by Brent Krempges, Chief Customer Officer, Gainsight alongside guest hosts Michelle MacCarthy VP, Global Head of Customer Experience and Tim Eclair- Heath, VP, Global Head of Customer Success Operations, Unit4. You’ll walk away […]

Join Industry leaders as they discuss the benefits of dynamic data for CX/EX vs. more traditional, timely feedback methods.

If your team needs to monetize customer success this year, join this valuable webinar led by customer onboarding and value realization expert, Donna Weber. Participants will receive an exclusive go-to-market template and gain invaluable insights and practical guidance on monetizing customer success services. This valuable webinar will enable you to: Describe the benefits of charging for […]

Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make your job easier. We highlight our best performing customers by announcing our Award Winners for the Campaign of the Month and the SuperSTAR of the month. Each Webinar is unique and designed with you in […]

In today’s fast-paced digital world, a brand’s reputation can change in an instant. Understanding how to navigate a crisis and respond effectively is more important than ever. Join us for Navigating Crisis: How brand sentiment drives effective response, a deep dive into how monitoring and analyzing brand sentiment can be your key to managing critical situations.  […]

Bridge the gaps between channels and create customer journeys that inspire loyalty.