Maximizing the Value from Pilots (Audio)
A conversation with Emma Lampert. Emma is Head of Global Success at Localz which provides location based services for mobile workforces. Emma has 10 years of change and success experience for retail, logistics and field services. Emma explains the concepts of pilots and early phases, and the value they can have for bith customers and the supplier. She also explains the role of her CSMs at Localz when a pilot is implemented.