Tips for Great Storytelling PracticalCSM2022-10-09T22:41:34+01:00Categories: Bite-sized Learning, CPD, Videos|Tags: conversation, journey, outcomes, perspective, relationship, stories, story, storytelling, understanding, Vision| Read More
The Subtle Art of Saying “No”! PracticalCSM2022-10-09T22:39:25+01:00Categories: Bite-sized Learning, CPD, Customer Success Strategy, Videos|Tags: conversation, Customer, Decision, discussion, engagement, Management, negotiation, no, saying, stakeholder| Read More