Why Customer Success Platforms Have It All Wrong – Jake Sorofman – Part 3 (Audio) PracticalCSM2022-11-01T15:22:48+01:00Categories: CPD, Customer Success Strategy, Podcasts|Tags: Customer Success, efficiency, jake, platform, productivity, software, sorofman, Strategy, Tools| Read More
Why Customer Success Platforms Have It All Wrong – Jake Sorofman – Part 2 (Audio) PracticalCSM2022-11-01T15:22:42+01:00Categories: CPD, Customer Success Strategy, Podcasts|Tags: Customer Success, efficiency, jake, platform, productivity, software, sorofman, Strategy, Tools| Read More
Why Customer Success Platforms Have It All Wrong – Jake Sorofman – Part 1 (Audio) PracticalCSM2022-11-01T16:05:17+01:00Categories: CPD, Customer Success Strategy, Podcasts|Tags: Customer Success, efficiency, jake, platform, productivity, software, sorofman, Strategy, Tools| Read More
What value does certification provide? PracticalCSM2022-10-09T22:22:16+01:00Categories: Bite-sized Learning, Career Development, CPD, Videos|Tags: certification, CPD, efficiency, maturity, Motivation, productivity, remuneration, staff, standardization, Training| Read More
Scaling Customer Success Services – Replay of Live Conversation with Rick Adams and Peter Armaly PracticalCSM2022-10-09T20:55:19+01:00Categories: CPD, Customer Success Strategy, Videos|Tags: armaly, Customer, efficiency, mature, maturity, peter, productivity, scale, sclaing, success| Read More
Time Management – Important Vs Urgent PracticalCSM2022-10-09T20:31:03+01:00Categories: Bite-sized Learning, Career Development, CPD, Videos|Tags: basic, Decision, efficiency, important, making, Management, productivity, Skill, time, urgent| Read More
Customer Success Organizational Agility and Efficiency (Audio) PracticalCSM2022-11-01T16:41:02+01:00Categories: CPD, Podcasts|Tags: agility, armaly, effectiveness, efficiency, framework, oracle, Organization, peter, Planning, Strategy| Read More