Academy onboarding

Welcome to Practical CSM Academy

Use this page as your quick orientation to the Practical CSM Framework: start CCSMP certification, track progress, add earned credentials to LinkedIn, and find review tools after tests or exams.

Start

Open certification

Begin or continue your CCSMP certification programme from the Certification area. Each level is split into modules with videos, workbooks, exercises, and tests.

Go to certification

Track

Use achievements

Your achievements page shows progress, earned badges, certificates, and the LinkedIn helper for credentials you have completed.

Open achievements

Manage

Check my account

Use My Account for membership, billing, password changes, profile details, and logout. Email changes are handled by Practical CSM support.

Open my account

Certification walkthrough

This video shows the core learning experience: course layout, navigation, downloads, and progress tracking. Some menu locations have changed since it was recorded, so use the current notes on this page for LinkedIn and review tools.

Certificates and LinkedIn

When you earn a certificate, use the dedicated LinkedIn helper rather than posting from individual lessons, topics, or quizzes.

Where to goOpen Add Certificate to LinkedIn from the Achievements menu.
What it usesThe helper gives each earned certificate the correct public evidence page as its credential URL.
What you will seeEach certificate appears after you have earned it. Level 5 appears after an approved CPD cycle exists.

Test and exam reviews

Review pages now live under Certification. They show visible attempts/results after you have attempted the relevant test or exam, and help you understand where to revise without changing attempts, certificates, or course access.

Exam A review Review visible Exam A attempts/results by module after you have attempted Exam A.
Exam B review Review Exam B practical scenario themes after you have attempted Exam B.
Tests review Review module test attempts without exposing answer keys after you have attempted a module test.

How to get the most from the Academy

Plan steady learning timeMost learners do best by booking regular weekly study time instead of waiting for long open blocks.
Use the materialsVideos, workbooks, exercises, and downloadable tools are designed to work together. Do not skip the practical assets.
Read exam instructions carefullyExams have attempt limits and minimum requirements. Use the review pages after attempts when you need targeted revision.