Consumers expect customer service to be better than ever—and 80% say the experience a business provides is as important as the products or services it offers.
So, how can you “WOW” consumers and make every interaction even better than they expect?
Join speakers Tamsin Dollin, Director, Product Marketing, and Catherine Forino, Senior Product Marketing Manager at NICE to explore innovative ways to wow your customers and deliver better than average CX!
By the end of our webinar, you’ll learn how to:
- Improve CSAT and NPS
- Create fierce customer loyalty
- Remove friction from the journey
- Plus, you’ll reduce cost to serve!