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The CSM journey: how to carve your Customer Success career path

May 18, 2022 @ 1:00 pm - 2:00 pm UTC-5

| Free

As part of our #CSMAppreciationWeek celebrations, we’ve partnered with ESG to bring you a special webinar with career advice from one of the best Customer Success leaders in the biz.

If you’ve decided to pursue a career in Customer Success, first, congratulations, it’s an incredibly rewarding career path! The growth opportunity and community in CS are second to none.

But you may be thinking…after taking that Customer Success Manager role – what’s next? Where can I go as a CSM in my career?

Join this webinar with Peter Armaly, VP of Customer Success at ESG, as he shares his advice on how to climb the CS career ladder.

In this session you’ll learn:

  • Skills needed to level-up to successfully manage key customer accounts
  • Specialization career paths to grow within a scaled CS team
  • How to advance from an individual contributor to a team lead or management role
  • Advice and lessons learned for those on the path to CS leadership

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