Please join us for an interactive customer-only webinar with the Everbridge Customer Success Team, who will review the process to send an Incident Notification from Everbridge. This session will go through the basics of launching an Incident and follow up reporting, covering best practices of:   Selecting an Individual Template or Scenario Entering Details Incident [...]

AGI Technology Roundtable | The Evolution of XaaS Customer Success Thursday, December 8 | 2 – 3pm ET Customer success has evolved into the cornerstone of a successful recurring XaaS revenue model. But how are leading companies changing coverage, engagement models, organization structure and the overall customer success role to keep up with the evolution? [...]

Companies trying to scale their revenue growth are constantly looking for ways to cost-effectively generate more qualified leads. In terms of expansion opportunities within their existing customer base, they want to convert leads to opportunities and ultimately close those opportunities as quickly as possible. In order to generate more expansion revenue, companies are having their [...]