Join us August 24, 2023 9:00 AM PT / 12:00 PM ET With the cost of a support incident averaging over $250, it is no surprise that tech companies continue to invest in self-service capabilities to deflect more assisted-support interactions. But customer portals are about more than just support: in a XaaS and freemium product [...]

The August edition of the "Customer Success Leadership Conversations" series features Jason Noble, VP Global Customer Success at Vinli, as the guest speaker. In this live webinar, Noble will examine the impact of AI on customer success roles and responsibilities, including whether it will lead to increased employee productivity or employee redundancies. Customer success leaders, [...]