Here's what you'll learn Join us live on March 5, 2024 as our panel dives into the challenges of measuring the impact of AI in Customer Service, one of the most important and interesting insights from this years Customer Service Trends report. If you can't attend live, register anyway and we'll send you the recording. [...]
Join the Virtual Customer Success Network! Get ready for an exciting online event where customer success professionals from around the world come together to connect, learn, and grow. The Virtual Customer Success Network is the ultimate platform for sharing insights, best practices, and strategies to drive customer success. Starting on Tue Oct 03 2023, at 17:00:00 GMT+0100 [...]
AI is already creating shifts in the employee base of technology companies. How long before AI capabilities replace 25% of the workforce in tech? AI will reduce the amount of labor required to develop, sell, and service technology solutions. Right now, there are three challenges facing technology leaders as they work to operationalize AI capabilities: [...]