When it comes to your community strategy, we often think about our business goals - increasing self-service, building advocacy, reducing support tickets, and more - sometimes at the expense of our customers' needs. Join us to hear real-world examples of how to balance and align your community objectives with your customer's wants for ultimate community [...]

Join the Virtual Customer Success Network! Get ready for an exciting online event where customer success professionals from around the world come together to connect, learn, and grow. The Virtual Customer Success Network is the ultimate platform for sharing insights, best practices, and strategies to drive customer success. Starting on Tue Oct 03 2023, at 17:00:00 GMT+0100 [...]