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We will be closed on Dec 24, 2024, and will reopen on Jan 6, 2025. A skeleton support crew will be available during this period.

Elements of Value in Technology Service Offers

Overview This webinar reveals cutting-edge trends in technology and services offering management, spotlighting how market pacesetters monetize value within their service offerings. Drawing on extensive insights from our ongoing collaboration with TSIA member companies, we'll examine how specific elements of value are being designed into service offers and portfolios. In our work with TSIA member [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Managing risk in digital transformation & building resilience

Digital transformation is only effective if you’re able to manage its risks and build resilience. It takes a modern approach—and a modern platform— to meet these new challenges. Join us for a valuable virtual seminar, Managing risk in digital transformation and building resilience. You’ll discover how ServiceNow’s integrated risk management products can help you manage [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Building Stronger Relationships Through Connected Support with Salesforce and AI

Overview In today's digital landscape, customer expectations are at an all-time high. Customers demand seamless, personalized interactions across every touchpoint. To meet these demands and build stronger relationships, businesses need to leverage the combined power of Customer Relationship Management (CRM) and Artificial Intelligence (AI). This webinar will explore how Salesforce and AI can be used [...]

Event Location:
Virtual
Event Host:
Partner

DeepTarget Customer Success Webinar Series – 2024

Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make your job easier. We highlight our best performing customers by announcing our Award Winners for the Campaign of the Month and the SuperSTAR of the month. Each Webinar is unique and designed with you in [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

July 25 CS Leadership Office Hours

This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for you; no experts, no panels, no fluff - just [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Mastering Customer Success: Career Development Insights

We are thrilled to announce the next event in our Practical CSM Book Club series. Join us for an exciting live webinar featuring Peter Armaly and Jeff Mar, based on their book Mastering Customer Success. This engaging session, hosted by Gillian Taylor, will focus on "Career Development in Customer Success". Attending our upcoming webinar promises to provide [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Practical CSM

DeepTarget Customer Success Webinar Series – 2024

Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make your job easier. We highlight our best performing customers by announcing our Award Winners for the Campaign of the Month and the SuperSTAR of the month. Each Webinar is unique and designed with you in [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

DeepTarget Customer Success Webinar Series – 2024

Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make your job easier. We highlight our best performing customers by announcing our Award Winners for the Campaign of the Month and the SuperSTAR of the month. Each Webinar is unique and designed with you in [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Forrester B2B Summit APAC Singapore 2024

What You’ll Learn Buckle up, B2B professionals. You’re in for a roller-coaster ride of a year. Economic uncertainty and generative AI have unsettled the foundations of many businesses. Adding to that, we have reached an inflection point where Millennial and Gen Z buyers have eclipsed Baby Boomer and Gen X buyers — not just in numbers but also in [...]

Event Location:
Offline
Event Host:
Partner

Forrester B2B Summit EMEA 2024

What You’ll Learn Buckle up, B2B professionals. You’re in for a roller-coaster ride of a year. Economic uncertainty and generative AI have unsettled the foundations of many businesses. Adding to that, we have reached an inflection point where Millennial and Gen Z buyers have eclipsed Baby Boomer and Gen X buyers — not just in numbers [...]

Event Location:
Offline
Event Host:
Partner