Join us on April 30th at 2:00 PM for a live LinkedIn webinar that explores the intersection of sustainability and customer retention. Discover how AI and automation can help your business achieve net-zero goals while retaining and delighting your customers. Key Discussion Points: - Net zero and Sustainability strategies - AI-driven retention to target profitability [...]
This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for you; no experts, no panels, no fluff - just [...]
When it comes to your community strategy, we often think about our business goals - increasing self-service, building advocacy, reducing support tickets, and more - sometimes at the expense of our customers' needs. Join us to hear real-world examples of how to balance and align your community objectives with your customer's wants for ultimate community [...]
Join the Virtual Customer Success Network! Get ready for an exciting online event where customer success professionals from around the world come together to connect, learn, and grow. The Virtual Customer Success Network is the ultimate platform for sharing insights, best practices, and strategies to drive customer success. Starting on Tue Oct 03 2023, at 17:00:00 GMT+0100 [...]
Make lasting connections, learn from innovators, and discover the future of digital and AI at the world's largest Customer Success gathering.
This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for you; no experts, no panels, no fluff - just [...]
Are you looking for a way to increase transparency within your company? Do you want to find a way to better align your team around common goals? If yes, then participating and learning from this fun Objective & Key Result (OKR) workshop is the right decision for you! OKR's have gained much popularity given the [...]
This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for you; no experts, no panels, no fluff - just [...]
Join the Virtual Customer Success Network! Get ready for an exciting online event where customer success professionals from around the world come together to connect, learn, and grow. The Virtual Customer Success Network is the ultimate platform for sharing insights, best practices, and strategies to drive customer success. Starting on Tue Oct 03 2023, at 17:00:00 GMT+0100 [...]
Supporting your customers - no matter what department you work in - is key to driving value and ROI from your product(s). But customers often have nuanced, specific questions they need answers to in order to be successful - and with fewer resources available, you may be struggling with how to still deliver an optimal [...]