Did you miss the CS100 Summit last month? Don’t worry, we’ve got you covered. From October 21st through December 9th, we’re bringing the best of the Summit straight to you in an 8-part virtual webinar series. Each week, you’ll hear from our top-rated speakers as they deliver the same sessions that attendees couldn’t stop talking [...]
This webinar will explore how leading retailers are reimagining brick-and-mortar experiences through a human-centric design approach that puts shoppers and associates first. Walk away with actionable perspectives of former and current top retailers for elevating the in-store experience through thoughtful design and a truly human-first approach. Featuring: - Global Retail Leaders and Pioneers Martin Urrutia [...]
Join us for an exclusive webinar to explore the most significant findings from the 6th annual Customer Revenue Leadership Study, the industry's most comprehensive benchmark of customer revenue teams. Based on data from nearly 800 customer growth leaders worldwide, you will learn what roles, strategies, and technologies are most linked to stronger revenue performance and [...]
About this talk Security teams often struggle to quantify the impact of their work and clearly demonstrate value to leadership. In this webinar, we’ll explore how to effectively measure the performance of your Attack Surface Management (ASM) program. You'll learn actionable, data-driven metrics and benchmarking methods to highlight efficiency gains and ensure your team’s contributions [...]
🚀 Customer Success Bytes – Driving Business Value Through Integration 📍 IBM Tower Munich, 26th Floor 🗓️ October 24, 2025 | 08:30 – 16:00 Join us for a full-day IBM TechXchange Workshop, where Customer Success meets Integration. Discover how AI, webMethods, and IBM’s integration portfolio unlock real business outcomes. ✨ What’s in it for you? [...]
Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make your job easier. We highlight our best performing customers by announcing our Award Winners for the Campaign of the Month and the SuperSTAR of the month. Each Webinar is unique and designed with you in [...]
For years, you've been saying it: Customer Success can't solve churn alone. You've witnessed firsthand how sales overpromises, product gaps, and organizational silos undermine even the most dedicated CS efforts. Now, we have the data to prove it. The Data Reveals: • Churn is a Systemic Issue • Product is Key • Broken Promises Kill [...]
Technology is only part of the story when it comes to running an efficient warehouse. True success also depends on the people and processes behind the software. Join moderator John Monarch of PESTI as he sits down with SnapFulfil Account Managers Cheree Brewer and Adam Biggs to explore how a proactive customer success approach helps [...]
Appreciation is universal — but how it’s expressed and received varies widely across cultures. In this session, Achievers' Senior Director of Customer Success, Emma Harvie, is joined by Moxa's Head of Learning and Development, Julie Lin, to explore how organizations can foster belonging and appreciation in diverse, multicultural environments. They'll share: - How Moxa built [...]
Top of mind for almost every post-Sales leader right now is how to scale their team’s ability to manage a growing customer population without having to scale headcount. Automation, playbooks, AI, digital CS – these can help, but what we ultimately need is to ensure that the human we trust to do these critical jobs are spending [...]