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Transforming Customer Success into a Revenue Powerhouse

Customer Success is no longer just about retention, it’s about driving growth. Are you ready to lead the charge? Join us on for an exclusive webinar hosted by Brent Krempges, Chief Customer Officer, Gainsight alongside guest hosts Michelle MacCarthy VP, Global Head of Customer Experience and Tim Eclair- Heath, VP, Global Head of Customer Success Operations, Unit4. You’ll walk away [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Customer Success Summit Austin

Join leading CS experts in Austin as they showcase real-world case studies, essential strategies, and innovative tools. Dive deep into key trends and success stories that will help you refine your onboarding, crush churn, and increase adoption, loyalty & expansion. We’re bringing together the brightest minds in customer success for two days of unrivaled networking, [...]

Event Location:
Offline
Event Host:
Partner

Stop volunteering your team away: How to define, design, and deliver premium customer success packages

If your team needs to monetize customer success this year, join this valuable webinar led by customer onboarding and value realization expert, Donna Weber. Participants will receive an exclusive go-to-market template and gain invaluable insights and practical guidance on monetizing customer success services. This valuable webinar will enable you to: Describe the benefits of charging for [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

DeepTarget Customer Success Webinar Series

Each month, DeepTarget hosts a Customer Success Webinar filled with industry news, helpful tips, innovations, and case studies to make your job easier. We highlight our best performing customers by announcing our Award Winners for the Campaign of the Month and the SuperSTAR of the month. Each Webinar is unique and designed with you in [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Practical CSM

Navigating Crisis: How brand sentiment drives effective response

In today’s fast-paced digital world, a brand’s reputation can change in an instant. Understanding how to navigate a crisis and respond effectively is more important than ever. Join us for Navigating Crisis: How brand sentiment drives effective response, a deep dive into how monitoring and analyzing brand sentiment can be your key to managing critical situations.  [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Customer Success Certified: Core live training

Get customer success certified in just one day with our live, CPD-accredited training on March 4 at 9 AM CET. What you'll get: ✅ Expert guidance on onboarding, retention, churn, renewals, and upsells. ✅ Real-time answers to your burning questions during the live session. ✅ Networking opportunities with like-minded professionals. ✅ Lifetime access to on-demand [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Customer Success with Oracle Guided Learning and Virgin Media O2

Oracle Guided Learning (OGL) is Oracle’s digital adoption platform that supports end users to complete tasks in the flow of work. Join us for a 45-minute live webinar to hear how Virgin Media O2 implemented Oracle Guided Learning to support end user adoption and drive business change for Oracle Fusion HCM. In addition to providing [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner

Marketing in 2025: The Key Trends, Strategies & Tactics You Can’t Miss

Get ready for an engaging webinar where we’ll break down the essential marketing trends, strategies, and tactics that will shape the landscape in 2025 and beyond.  In this insightful session, we’ll explore how two very different brands—Duolingo and Dolce & Gabbana—are leading the charge in the ever-evolving marketing landscape. From leveraging influencer marketing to humor-driven [...]

Event Fee:
Free
Event Location:
Virtual
Event Host:
Partner